HVAC AND HOT WATER HEATER
WHO: Bill Brown, Senior Manager Cloud Architecture
CHALLENGE: Being the best hot water heater and HVAC brand required constant innovation to delight customers better.
SOLUTION: The ClearBlade Platform offered a cost-efficient way to massively scale and securely connect products to provide value to customers. This solution included a dynamic mobile app that delivered functions based on ClearBlade Platform configurations.
RESULTS: Now, it is the top connected hot water heater and HVAC brand in the market. The mobile app ranking has increased, costs have been optimized, and the delivery cycle has been shortened by 75%.
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WHO: Ty Daws, Chief Operating Officer
CHALLENGE: Monitoring and controlling water pumps was complex, and using existing third-party systems required constant support, leading to inefficiencies and disruptions.
SOLUTION: ClearBlade’s innovative IoT solution allowed for remote pump management, custom event rules specific to their water management process, and remote control capabilities.
RESULTS: A revolutionized water management now results in increased operational efficiency, improved water supply reliability, enhanced safety, and significant cost savings.
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WHO: Grant Gieseke, General Manager, Heritage Systems
CHALLENGE: Customers treat well water for consumption, so ensuring safety is critical. New regulations requiring reporting every 15 minutes spurred a new vision: use real-time data to automate reporting and act faster.
SOLUTION: Monitor water and wastewater quality in one pane of glass. Edge fills real-time alerting and automated reporting gaps due to cell coverage issues or power outages.
RESULTS: A transformative, automated approach that significantly reduces the prior redundancies of manual tasks. Accessing real-time data has transformed the service into one that Heritage customers love and rely on.
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